In the modern world, support workers who can solve problems with computers and networks, and give constant advice to users, are vital in every part of industry. The need for increasing numbers of commercially qualified individuals is growing, as society becomes significantly more beholden to computers in these modern times.

A number of students are under the impression that the traditional school, college or university route is the right way even now. So why then are commercially accredited qualifications becoming more in demand? Key company training (to use industry-speak) is far more specialised and product-specific. Industry has realised that this level of specialised understanding is necessary to cope with a technologically complex workplace. Microsoft, CISCO, Adobe and CompTIA are the big boys in this field. They do this by focusing on the actual skills required (alongside a relevant amount of related knowledge,) as opposed to trawling through all the background 'padding' that academic courses can often find themselves doing - to pad out the syllabus.

Just like the advert used to say: 'It does what it says on the label'. The company just needs to know what they need doing, and then match up the appropriate exam numbers as a requirement. That way they can be sure they're interviewing applicants who can do the job.

A skilled and professional consultant (vs a salesperson) will cover in some detail your abilities and experience. This is vital for working out your starting point for training. With a little commercial experience or certification, it may be that your starting point of study is not the same as someone new to the industry. Always consider starting with some basic Microsoft package and Windows skills first. This can set the scene for your on-going studies and make the slope up to the higher-levels a much easier going.

Getting into your first IT role is often made easier with a Job Placement Assistance program. The honest truth is that it's not as hard as some people make out to find employment - as long as you're correctly trained and certified; because there's still a great need for IT skills in the UK today.

One important thing though, avoid waiting until you've completed your exams before bringing your CV up to date. As soon as your training commences, mark down what you're doing and tell people about it! You'll often find that you'll land your initial role while you're still a student (occasionally right at the beginning). If your CV doesn't say what you're learning (and it isn't in the hands of someone with jobs to offer) then you won't even be considered! In many cases, a local IT focused recruitment consultancy (who will get paid by the employer when they've placed you) should get better results than any recruitment division from a training organisation. It also stands to reason that they'll be familiar with the area and local employers better.

Not inconsiderable numbers of students, so it seems, are prepared to study their hearts out (for years sometimes), and just give up when it comes to trying to get a job. Introduce yourself... Do everything you can to get in front of employers. Don't think a job's just going to jump out in front of you.

A valuable training package will have wholly authorised exam preparation packages. Some students can find themselves confused by practising exam questions that aren't recognised by official boards. It's not uncommon that the question formats and phraseology is unfamiliar and you need to be ready for this. Clearly, it is really important to be confident that you've thoroughly prepared for the real exam before taking it. Going over mock-up exams will help to boost your attitude and helps to avoid unsuccessful attempts at exams.

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